Düşündüğünüz,
Söylemek istediğiniz,
Söylediğinizi sandığınız,
Söylediğiniz,
Karşınızdakinin duymak istediği,
Duyduğu,
Anlamak istediği,
Anladığını sandığı,
Anladığı...
arasında farklar vardır.
Dolayısıyla insanların birbirini yanlış anlaması için en az 9 ihtimal bulunur.
Sylviane Herpin
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İletişiminizin anlamı, aldığınız tepkidir.
Bu, sizin umduğunuzdan farklı olabilir. İletişimde başarısızlık yoktur; sadece yanıtlar ve geribildirimler vardır. Her deneyimden yararlanılabilir. Eğer istediğiniz sonuca ulaşamıyorsanız, başka bir şey yapın.
NLP
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Geribildirimin en somut, en şirin örneği!
~ ~ ~
GERİBİLDİRİM SİSTEMLERİ
Feedback refers to the channeling of a system’s output back into the system as input. See Figure 7.9, where two systems are compared -one with no feedback and one with feedback.
There are two types of feedback, positive and negative. One way to think of the difference is as follows. In the case of negative feedback, the system output is multiplied by a negative number and the result is feedback in. In the case of positive feedback the multiplier is a positive number. This is illustrated in Figure 7.10.
Negative feedback has the effect of dampening system behavior, driving the output back toward a level of equilibrium. Positive feedback has the opposite effect, amplifying a system’s behavior, thus driving its output further from equilibrium. This is illustrated in Figure 7.11.
An example of a negative feedback system is a household heating & air conditioning system. When the temperature falls below a desired or equilibrium level, the thermostat turns on the furnace, returning the system’s output, the household temperature, back to the desired level. Temperature above the desired level turns on the A/C, bringing the temperature back down. This is all accomplished by feeding the system’s output back into the system as an input. This allows the system to self-regulate its way toward equilibrium.
Positive feedback is illustrated by the growing screech in a public-address system when the speakers are placed too close to the microphone. The normal hum coming out of the speakers (output) gets fed back into the audio system via the microphone, where it is amplified by the system. With each cycle, the sound comes out louder, developing into a loud screech. Positive feedback is also known as the snowball effect or vicious cycle.
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